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  • We wanted to write this evening to express our heartfelt thanks to you and Rhys following Dad’s consultation this afternoon.

    We are all so grateful for the professionalism and the consideration and care shown – Rhys won Dad’s confidence and trust within a few minutes (no mean feat, I can tell you!) and the relief Dad felt after Rhys took the time and care to explain everything to him is astounding.

    The change in Dad this evening after seeing Rhys has been remarkable. The smile on his face as we left the hospital brought tears to my eyes – this is the first time in months that he has felt calm about his condition and has the confidence that help is there and that his quality of life can certainly improve.

    We cannot thank you both enough. You have certainly made a huge difference to all our lives by helping my Dad. Your professionalism and care and respect for Dad’s needs have been exceptional. From the minute we made the first telephone call to our meeting with Rhys, we were given the confidence that Dad would receive the best possible care and this has most definitely been the case. Thank you so much. We are on the way to getting the old Dad back and for that we will be forever grateful.

    Catherine and Andrew Peterson

    Audiology

    Wales

  • Can 100% recommend Audiology Associates, From booking my appointment with Leah to having the micro suction undertaken by Rhys, both were very friendly, helpful and highly knowledgeable of their industry. Due to problems with my ears and balance i normally have this treatment undertaken annually by the ENT department at my local NHS hospital. Never again !! Leah was very patient with my over the phone consultation explaining to her my concerns not using the NHS due to the severe ear problems i suffer from. I can honestly say it was the most comfortable , painless and professional micro-suction procedure i have ever had (i have had it done at least 10 times prior) . I will never use the NHS for this again, well worth the money. Thanks you so much Leah & Rhys will see you on my next visit to your clinic.

    Carl Evans

    Audiology

    Facebook Review

  • Waking one morning over the Christmas period I realised that I felt very unwell. I had very little balance and was extremely nauseous. I felt it had something to do with my ears and because I felt no better the following day made a phone call to Audiology Associates expecting an appointment after the holidays. To my absolute amazement Rhys came to my home that day to examine me. He also phoned my doctor explaining what was wrong and arranged for a prescription to be filled which he even collected and delivered to me. All this was done on a day he was on holidays. I was so impressed by the care and kindness shown to me by Rhys, he most certainly went that extra mile and was courteous and professional at all times. The next day there was even a follow up phone call made to see how I was feeling. I cannot recommend the service provided by Rhys highly enough and would not hesitate to refer his services.

    Marian George

    Audiology

    Wales

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